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My Wrx Nightmare


JOEP3
06-18-2004, 04:02 PM
To Whom It Mayconcern:
I Am Was The Proud Owner Of A 04 Wrx 5spd Purchased
1-24-04 W/87 Miles On It.since That Time Have Been Careful To Follow Break In Procedures And Dropped Oil 1st@1000miles Toget Break Incrap Out 2nd @3750.as Of 3417 Tranny Started To Grind Going Into 4th Above 3000rpm Brought It Subaru After Giving Me Hard Time Said They Could Not Find Any Damage
Replaced 4th Gear Syncrho And Shaft.got Car Back Two Weeks Later Did Not Sind Right Making Noise Drove 7 Miles Parked It.next Morning Drove Down Block 2nd Gear 20 Mph Speed Limit On Block All Four Wheels Locked Up Car Came To Screeching
Halt And Stalled.svc Mgr Picked Car Up No Ever Called End Of Day Returned Rental Car Was Told Car Was Fixed That The Tech Left Out Clip In Viscous Coupling .not Happy Picked Up Car Drove Home Next Day Car Sounds Like Buzz Saw In Every Gear Notified Soa On Fri Svc Mgr On Tues 3 Day Wkd Told Him Was Not Able To Get Car In Till Following Week Svc Mgr Not Concerned Let It Go.3 Days Later Got Better Thought Maybe It Worked Itself Out 3 More Days Sound Back As Of6-14 04driving To Work 3 Mile Drive 2 Miles Down Rd Clutch Goes To Floor Shifting To 2nd Makes Racket Pedal Stays On Floor Car Will Not Drive But Runs.svc Manager P/u Car Still No Loaner Or Offer ,next Day After 20 Phone Calls To Svc Mgr Finally Get In Touch W/mgr Says Clutch Is Shattered Subaru Says It Is Caused On A Car W/3800 Miles On It From Excessive Downshifting Subaru Only Willing To Pay 50/50 Told Them That Was Unacceptable On Car W/3800miles 4 Months Old So Then Started To Get Run Around 6-15 04 Svc Mgr Finally Called Tells Me It Should Be Covered But The Dsom Bob Weisman Will Not Budge Assured Me That If I Called Soa Cust Svc That It Would Be Covered,also Stated That We Have Inspected The Transmission And It Is Absolutely Fine And That Once We Get The Clutch In You Will Have No Further Problems With It.fri 6-18-04 10:45 Am Bill Hendrickson From Soa Customer Svc Calls Listens Says He Can Do Anything Until He Speaks With Bob Weisman Who Is On A Road Trip And No One Can Get In Touch With Him Until Monday 6-21-04.fri Today @2:17pm Susan York From Beechmont Subaru Calls And Informs Me That The Technician Has Gotten Confused And Accidentally Installed My Clutch.upon Completion And Test Drive Of My Car The Technician Has Noted My Car No Longer Has A Functioning 2nd Gear,and That The Technician Would Need To Tear Down The Transmission And I Would Have To Authorize $650.00 Fee For Tear Down Time That I Would Not Be Charged For Unless It Was Not Covered By Warranty,at Which Point[thinking To Myself Do I Have Blinking Jackass In Neon Over My Head?don't Answer That]i Said To Her I Do Not Authorize Any Charge I Am Not Responsible For Anything And This Whole Situation Is Unacceptable,susan Do You Understand Me ?yes Mr. Pupino ! So Thats My Story So Far .note That My Car Is 100% Bone Stock .can Anyone Say Customer Service ?anyone?subaru Sure Can't!

Evil Result
06-19-2004, 12:05 AM
A Lemon... shure sounds like a Lemon... well at least the drive train atleast.

Its amazing how one improperly manufactured part could cause a cascade effect which inturn distroys other things. its sometimes unnoticeable...

But if all your wheels locked up then there is some serious trouble with the transmission beside syncros and a clutch.

Who know mabey Subaru reinvented the glass transmission :rolleyes:

Sluttypatton
06-19-2004, 05:01 AM
Every once in a while I hear a customer service horror story like yours, but have no first hand experience with it. But the thing that strikes me is how much effort you must have put in to capitalize the first letter of almost every word in your post.

MagicRat
06-19-2004, 06:22 AM
This Obvously Fits Into The Lemon Law, Used To Protect Consumers From This Kind Of Manufacturing Defect. Around Here, Four Unsuccessful Attempts In One Month To Fix One Major Problem Constitutes A Lemon. If Subaru Cannot Fix Soon, They Owe You A New Car, But Good Luck, As The Wrx Seems To Be Sold Out.

BeEfCaKe
06-19-2004, 08:17 PM
I tried to read your post... but gave up on the second line...

pre98zetec
06-19-2004, 08:27 PM
:iagree: starting each word with a capital is kinda hard to read.

joebowlr21
06-20-2004, 04:42 AM
WTF!

it's koo, after reading it very slowly so i didn't get a headache i finsihed about 5 mins later.

You should ask to get the number to the District Manager.Those guys will suck your balls if anything has gone wrong.

Moppie
06-20-2004, 04:48 AM
Iv closed this.

If you really do have a ligitimate engineering or technical problem then start another thread, but in a readable format.

DO NOT USE ALL CAPS! Its almost impossible to read when used in long paragrahs, and this version of VB reduces it all to lowercase with the first letter of ever word in caps.

Use some puncuation, and try some paragraphs.

Your above post is virtualy impossible to read. If you can afford a WRX then I assume you obtained enough education in your life to at least contruct a readable post.

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