Best1Hobby.com warning

Don't order anything from Best1hobby.com.
Thier site said the item I ordered would ship in 24 hours. It has now been over 3 weeks and they haven't responded to any of my emails. I called them days ago to cancel the order and they said they would send me an email that day confirming the cancellation, still nothing.
So remember, don't go to Best1Hobby.com.

I ordered some 19" rims months ago and heard nothing to date.

thats rediculous. :disappoin

you can imagine how much business they will potentially lose from this thread though, so... paybacks a b!tch.

Thats interesting because I've sent emails to them and I've got back prompt responses. I've also ordered from them and have gotten my order in at least a couple of weeks. So I haven't had any problems with them. Just recently I've placed another order from them and it is taking a bit longer to ship and get a response from them so maybe they're having problems.

Thats weird because i ordered last monday and got my order on thursday and in Jan. i ordered some studio 27 decals and paint and got my order the same week. I have ordered in the past and have never had problems. I would recomend best1hobby.

I ordered some Tamiya Sprays from them and got my order within three days.
Sorry to hear it.
Chris

Hmmmm, that's strange. Over the summer I ordered an RX-7 and everything went smoothly :dunno:

They're slow but I've never had any problems with them.

i only order from tamiya.com

I have nothing but good things to say about best1hobby. I've always gotten my packages in a timely manner. I've e-mailed them numerous times and have always gotten a prompt response.

I would recommend best1hobby. Sorry to hear about your troubles but I do believe that your incident is in the minority.

Their service may not be this poor all the time, but isn't it a little odd they haven't sent me a response to any of the 4-5 emails I've sent? That seems like a little more than just coincedence.

Ogryn, Maybe your emails aren't making it through? I know a few emails that were sent to me never made it. Sometimes it's the server or that best1 has some kind of a block on an isp. I don't know, just offering suggestions. Good Luck man.
Chris

i only order from tamiya.com

when did tamiya.com sell models.

I have done a few orders from them and had very good service

Maybe another reason for the slow email response is that they get too many of them at once. After all they do run contests as well as take orders and respond to other emails. They used to have monthly contests but then switched to bi-monthly to reduce the amount of emails. So it's possible that they're getting overloaded by all the emails coming in:dunno: Thats just my:2cents:

I recently ordered a couple of Revell kits and received them in about 10 days (to Australia) which is pretty good. No problems at all. I usually use HLJ for most kits (Tamiya, Fujimi, etc.) however for other kits (such as Revell/Monogram) I would recommend Best1Hobby. Hope you get your stuff sorted out.

Also when did Tamiya.com start selling kits?

Also when did Tamiya.com start selling kits?

:iagree:

Thats interesting because I've sent emails to them and I've got back prompt responses. I've also ordered from them and have gotten my order in at least a couple of weeks. So I haven't had any problems with them.

same here!! I hadn't any problems with them, even shipping to Germany was very fast!!

I just dealt with them (for the first time) a couple weeks ago. Ordered two models & received them in about two weeks with no problems.

Granted, as I said, this is my first experience ordering from them. Hopefully you get your situation with them all sorted out.

i've actually been to their store in alhambra, CA. Pretty small for a hobby store but they say they have a warehouse as well. Selection was so so.

i've actually been to their store in alhambra, CA. Pretty small for a hobby store but they say they have a warehouse as well. Selection was so so.
The "warehouse" in Walnut is odd... they have a tiny showroom, but I guess a large stockroom behind that. I think that's from where they ship stuff out. :dunno: It seems best to call ahead and ask if they have what you want. They're weird for browsing.

Any update on your order, Ogryn (http://www.automotiveforums.com/vbulletin/member.php?u=147786)?

I placed my 1st order w/them today, and I've received notice that it has already been shipped and I have a tracking number. We'll see how long it takes!

I've ordered from best1hobby.com, although it took a little longer for my stuff to arive (compared to tinyimports.com) i wouldnt hesitate to do buisness with them again

I don't know what normal processing/shipping time is from Best1Hobbies.com; after reading this post I placed my first order w/them on Thursday just before noon-they had 19" wheels in stock that I wanted, and Mr. Color Thinner in stock that I needed (for thinning House of Kolor/Black Gold paint). The package was on my doorstep today. 48 hours turnaround, from the west coast to the east coast. I say that's pretty freaking good! :smokin: