problems

hi

i need some help wiv my new golf i just purchased. its a R reg (mrk 3) 1.4 cl .

the heaters , window wipers and the cassete dont seem to b working, i hav checked the fuses and even taken i look at the haynes manual which doesnt seem to make any sense due to showing diagrams of 24 relays and mine only having 12 sockets.....

i would very much appreiciate if any one has com accross this problem b4 or just has the know how of sovling this problem.......

thanking u in advance