Service Advice/Problems
cougr
10-19-2012, 06:03 PM
Not sure if this is the appropriate place for this, but here goes.
I have a 2008 Dodge Avenger that has had a check engine light on for more than a year. In this time period I have brought it back to the dealer about a dozen times. To my understanding, each time it is the same error code, however nothing they 'fix' remedies the problem. The initial repair was an o2 sensor, the followips to that we're to replace the o2 sensor again. Then it turned out to be a bad computer component which was replaced. Then the new computer needed upto date software upgrades. Then it was a wiring harness that apparently melted to the exhaust. Now they are telling me they found chicken bones somewhere inside the vehicle and I have a rodent problem.
This last excuse, although I'm sure is reasonable to some extent, seems like some last ditch bs effort to place the blame on me so that they can stop doing warranty repairs which don't actually resolve anything.
Anyone have any advice on how to proceed from here? I feel somewhat tied to this dealer since it is their problem that should be fixed on them, whereas if I went to a new shop I would be starting over and it may end up costing me.
I have a 2008 Dodge Avenger that has had a check engine light on for more than a year. In this time period I have brought it back to the dealer about a dozen times. To my understanding, each time it is the same error code, however nothing they 'fix' remedies the problem. The initial repair was an o2 sensor, the followips to that we're to replace the o2 sensor again. Then it turned out to be a bad computer component which was replaced. Then the new computer needed upto date software upgrades. Then it was a wiring harness that apparently melted to the exhaust. Now they are telling me they found chicken bones somewhere inside the vehicle and I have a rodent problem.
This last excuse, although I'm sure is reasonable to some extent, seems like some last ditch bs effort to place the blame on me so that they can stop doing warranty repairs which don't actually resolve anything.
Anyone have any advice on how to proceed from here? I feel somewhat tied to this dealer since it is their problem that should be fixed on them, whereas if I went to a new shop I would be starting over and it may end up costing me.
Oldbearcat
10-19-2012, 11:36 PM
I had a recurring problem with a Chrysler Sebring. The Tranny failed 3 times. Finally I called the Chrysler toll free number, and, a zone rep had another dealer fix the car properly. I suggest you give them a call - the number sholud be in your owners manual.
Regards:
Oldbearcat
Regards:
Oldbearcat
linearossa
09-25-2013, 05:12 AM
There are many good and important reasons to have your car serviced regularly. regular servicing extends the life of mechanical components, ensures that your car is safe and roadworthy, is likely to make your car more reliable.
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