Ford F-150 Recall a Joke

The gas tank strap on my 2001 F-150 broke, due to corrosion a couple months ago. When it broke it caused a gas tank leak where the corrosion occured. I began researching prices, and learned NHTSA was already investigating pre-mature corrosion on these straps. I called Ford the first time, before the straps were recalled, they pretty much told me to kiss off. Once NHTSA issued the recall, Ford Customer Care told me they would replace the straps and because the tank was leaking due to the faulty straps they would replace the tank. I brought it to the dealer as requested. The dealer told me the number they called wouldn't replace my tank because the tank leak didn't occur because the "tank hit the ground" . Called Customer Care back, and they changed their story and told me the same thing. And I quote, "Because the leak didn't occur due to the strap failure resulting in the tank dropping to the ground, Ford will not under any circumstances replace the tank". Not my first problem with Ford but will be my last, as I have no intention of buying another one! Any suggestions??? Anyone have luck with legal counsel in matters like this? It's a principal thing at this point!

Sorry about your situation bud, truly am, but I have worked for GM as well. ALL auto makers will do what they can to get through the loop holes. Its a principal thing to them too. IF they replace yours they have to replace others as well. Don't switch brands because of this alone....

With that said, I would try a radiator shop for the tank. There is no reason to replace the tank for a leak unless its a huge hole or leaking around the sender or something. Radiator shops can repair your tank.

drag the tank down the road to make it look like the strap caused it to be dragged and take it to a different dealership? Probably not the most honest thing to do but what the hell they stuck it to you so why not return the favor.Good luck I hope all ends well.

i agreee with the second guy DON'T CHANGE BRANDS CAUSE A SINGLE FLAW changing brands could LEAD TO CATASTROPHIC issues GM = Failure and Gm shares parts with chevy as well as vehicles Chevy's main flaw is blown head gaskets ....

dodge fail side is "BAD and EASY DAMAGABLE BEARINGS....

GM always has problems they are a company that will seast to exist soon everyone took bail outs except ford

ford has been here the longest too so you kind of have to give them respect every falt is unexpected but what i can tell you a gas tank is easier to replace then a Chevrolet head gasket. you can grab from a junk yard easy... but what is the world without falts

Sounds like VERY good reason to change brands.

Brand loyalty should be based around your experience with a brand. If you get consistently bad experience then its time to change.



Look at the financial position Ford North America and GM North America put themselves into in the last 10 years.
It's no wonder they are selling cars with such basic defects, especially on chassis designs that haven't changed in decades.
Your paying for their failure by buying vehicles were cost saving is taking priority over everything else.
Engineers learned over 100 years ago how to properly secure a fuel tank, there is no excuse for getting it wrong on a modern vehicle.

Look instead for one of the brands that has grown, expanded and flourished over the last decade or more.
Honda, Toyota, Hyundai, anything from the VW Audi Group etc.

Sounds like VERY good reason to change brands.

Brand loyalty should be based around your experience with a brand. If you get consistently bad experience then its time to change.



Look at the financial position Ford North America and GM North America put themselves into in the last 10 years.
It's no wonder they are selling cars with such basic defects, especially on chassis designs that haven't changed in decades.
Your paying for their failure by buying vehicles were cost saving is taking priority over everything else.
Engineers learned over 100 years ago how to properly secure a fuel tank, there is no excuse for getting it wrong on a modern vehicle.

Look instead for one of the brands that has grown, expanded and flourished over the last decade or more.
Honda, Toyota, Hyundai, anything from the VW Audi Group etc.

problem is (WE ALL KNOW STUFF SHOULD NOT BE BROUGHT BRAND NEW) its the leading cost and stress factors among defects i got One major problem with chevy which is why i changed brands immediatly after the first car i got in 2008 for my birth day the car was mildey driven and blew a head gasket at normal speeds in Virgina state... it was a cavalier 1994 chevrolet and had under 300k miles i brought my truck in washington state at 200 and somthing k and now it has 410k the only problem i have right now is i need new transmission why would i pay 800 dollars for a shitty Chevy head gasket that i cant remove my self and classic fords offer good maintenance intervals .....