I have been having problems with the wipers ever since I let my wife drive my Tahoe while it was snowing. The snow that fell froze under the wiper arm on the passenger side causing the wiper arm to stop at a point about 6-8 inches above where it normally stops.

I could push the wiper arm on down but when using them it would return gradually to that point.
She drove it again today and came home to tell me that while she was using the wipers they "got tangled up" and bent the wipers blades. She went to an auto parts store and had the wipers blades replaced, but the passenger side wiper does not work at all now. Where do I start to repair this problem. Is something broke?