Although my information is a little dated, we Impala SS owners have had incredible problems with DexCool. About five years ago I asked about 500 Impala SS owners to relay their exact issues and I compiled the info.
Basically, here is the issue as we see it. First of all, you have to understand what goes on at GM when a vehicle is designed/planned in Detroit. The different departments are set to their tasks. Weekly they meet and discuss and constant communication is maintained either casually (over a few beers after work) or formally (memos, phone calls, etc). In the end 90% of the vehicle's build properties are determined by about 30% of the team. The rest is left to the interns, staff flunkies, and other smaller teams.
With that background... In the case of DexCool, two main problems happened. 1) GM didn't properly read the information that its designer included with they coolant they designed. GM over-rated its life by a considerable amount. It spawned a lawsuit since GM's misrepresentation cost the designer (which I think was havoline) millions. 2) In light of the above paragraph, the 30% of the team making decisions about the cars didn't listen to the 70% interns and flunkies when they recommended against the clay tablets in the coolant. GM made it a policy to include clay tablets in every car's cooling system. The idea was that the inexpensive clay tablets and their dissolved silicates help to plug leaks. They are highly ineffective, but if it masks a leak for 5 extra miles which takes the car out of warranty, it has paid for itself a million times over. The clay tablets that GM used for decades didn't mix well with the DexCool. It causes silicates to precipiate out of suspension and you basically have sandy water in your cooling system. We SS owners for several years called it "orange jello" since thats what it very closely resembled.
As of 1998, GM had done nothing. They continued to put clay tablets in with DexCool despite millions of consumers, flunkies, interns, and Mr. Goodwrenches screaming at GM. It was such big business and Dexcool was such a small thing that it was about as important as a hangnail is to a boxer. Everyone was screaming, "dexcool, dexcool!" but all GM execs heard was "blah blah, blah blah!" Classic case of the left hand not knowing what the right hand was doing.
Since 1998, I'm not sure what they've done, but there are TSBs at these websites....
http://www.tsbdata.com/
http://www.alldata.tsb.com/
... Or do a search for "auto tsb", pick any one of the many TSB publishing pages and do a search for "dexcool." You'll come up with far more than I can remember from so many years ago. Keep in mind that many TSBs are based on thousands of service calls where the consumer has figured out something long before the manufacturer has, so the TSBs might be behind the times despite their date of issue
