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Re: 97 venture with antifreeze in oil
Cartracker.com has a class action law suit petition circulating about the very same problem. It seems GM knew there was a problem but won't cover it as a recall. I called Chevrolet myself on their Customer Satisfaction number but they won't cover my $825.00 replacement because my vehicle has 128,000 miles on it. They say if I get the repair done at a dealership and submit it to them in writing, that they will CONSIDER a reimbursement. I'm going to do it just to see if they will reimburse me and if they don't, I'm going to hand it off to a lawyer.
Chevrolet Submission Guidelines:
1. Submit the repair bill
2. Submit proof of payment
3. Submit copy of vehicle registration (proof of ownership)
4. Send to:
CHEVROLET
P.O. Box 33170
Detroit, MI 48232-5170
You must have a service request number, meaning you have to call Chevrolet to get a "tracking" number first. Anyone else who has had this problem I urge you to call Chevrolet and give them all the details. If not, their defect might keep costing us, the consumer more and more money!
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