got a reply from the dealership
STEVEN(the service manager) at the dealership said that he was shocked....but one of the "RODS" are shot and it will need a new engine(OMG I COULDNT BELIEVE IT)...there are detailed service records for the car and I am still a little baffled.....59,600 miles now last year july 3rd, 2003 there is a detailed receipt for a 60,000 mile service and the car had all fluids changed and the mileage was 57,000 miles!!!
ANY LEXUS REPRESENTATIVES PLEASE HEAR ME OUT I NEED HELP!!!!
I WOULD LOVE FOR LEXUS TO INSPECT IT TO DETERMINE THE CAUSE OF THE FAILURE SUCH AS ABUSE OR DRIVING WITHOUT OIL>>>BUT THE CHECK ENGINE LIGHT NEVER WENT ON....ONLY THE OIL LEVEL LIGHT BECAUSE IT WAS BURNING UP THE OIL...SINCE THERE ARE DETAILED RECORDS...THERE IS NO REASON FOR ME TO BELIEVE THERE WAS NEGLIGENCE OR ABUSE!!!
I've owned an RX 300, now a GX 470, my friend drives the LS430, I am a hige lexus supporter!!! but what will i say if this is a faulty engine at 59,600 miles !!! This may be the first defective engine ever???
If lexus decides to extend a warranty based on the miles and not the year...I will be truly impressed and appreciative....CUSTOMER SERVICE #1...but if not....what else am i to think about these cars or their engines...most importantly about lexus' committment to their loyal customers???
ANYONE PLEASE HELP>>>GIVE ME SOME LIGHT AT THE END OF THIS TUNNEL instead of the blue smoke and black oilspewing out of the exhaust!!!
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