Legal Class Action Suspension Failure Poll

A few months ago my wife was driving our 2000 Range Rover SE and the EAS system failed while she was driving it on the Interstate going 70 mph.
She lost control and hit a guardrail and was injured.
We asking people to help us in taking a poll with those who own are have bought Range Rover between 1995 and 2003 that have experienced EAS suspension problems that have contributed to accidents.
From our pleminary research it is quite apparent to us that Range Rover has been aware of this dangerous problem and have turned their heads from what we have found. We are galvanizing a group who feel a national recall should be issued by Range Rover. We are summiting this information to various transportation legal organizations and consumer affairs groups. Your help would be appreaciated.

We would like to ask people to give us a quick sample poll on the following;
1. When did you purchase the vehicle?
2. How many miles were on the vehcile when you noticed the first problem with EAS?
3. Can you estimate how much money you have spent on the system and were you pleased with the results of the repair?
4. When the EAS system failed did it result in an accident envolving another vehicle?
5. How many times has the system failed since you owned the vehicle?
6. Have you replaced the factory EAS with an aftermarket repair solution (Springs)?

Your imput would be appreacited.

It's funny you mention this. I am currently looking for replacement EAS parts for my girlfriend's Range Rover. The stealership wanted $2400 to replace both front air shocks, the EAS Valve block, and compressor. Her's started acting up about 4 months ago. Then two weeks ago it totally went out. The car is a 96 and has just over 75,000 miles on it. Luckily she wasn't involved in an accident. I think this is the first time she has had any problems with the EAS. She did buy the car used but I don't know what the mileage was. If you need anything else let me know. Good luck.

Don't wast time replacing that non-dependable suspension, I just converted mine to spring and the peace of mind is very satisfactory. Nor do I feel any diference in the ride. Not to mention it can be done for a lot less go to rangerovers.net and look at coil spring conversion it shows places that sell the kit. Or type in RR coil spring conversion and do some price comparison then convert.


Corry M.

Perhaps the problem was with the drivr. Unless the suspension failed catastrophically I can't see how she lost control. The suspension merely lowering to the bump stops wouldn't cause it.

Ron

OK - here's the deal on the spring conversion kit for Range Rovers. Just do it. I did, and it has made my 1996 Range Rover drive better, smoother, safer, and more enjoyable. For the most part you lose only the ability to raise the height. I was stuck once in the sand, and the extra height adjustment was nice. However, the improved ride quality, handling, and control (get the Bilsteins) more than make up. Highway driving also improved (despite no lowering ability). To sum up with an example - where my CD player used to skip 10 times while driving on bumpy roads with the air shocks, it skips only once once now.

Re my earlier post, I should add that I had a blow out of a rear tyre on the freeway at 110km/h (70mph) and didn't even realise it. I wondered what the noise was and it wasn't until I saw the smoke in the rearview mirror that I knew.

That shows how stable these cars are. So if you wife lost control and it wasn't a catastrophic failure of a bellows,m then I'd be aiming the blame on your wife.

To answer your other questions, my 1995 HSE has never had an air suspension failure. I replaced the rear bellows due to leaks from old age - about 2 years ago.

Ron

My 1999 RR P38 has had two compressors, a valve block and 4 new air springs all before 60k miles. The design of this system is a complete joke and the engineers and accountants that came up with it should be identified so they can never again commit such a crime.

The compressor is under designed for the application, they used the wrong rubber compounds for seals (o-rings and valves). The lines are too small and the software used to manage the system is far too simple.

Anyone interested is going after Land Rover for compensation? If so I'm in and will contribute $ to any legal fund.

I have experienced the suspension failure personally. I can see how a person could have had an accident under the proper circumstances. I too was on the freeway doing abot 70 mph when suddenly the rover started bouncing uncontrolably. Upon examination at the "stealer" they told me that one of the sensors had gone out and two of the air bags. After replacing the two airbags the next day thay had to replace a third. $2,000 later I got the rover back. This happened about a year ago when it had about 100K mi. on it. Now, it has a leak where the hose meets the pump.
I agree, If i can get some of my hard earned cash back from them I would. Let me know if something is going on.

Just experienced an air suspension failure on my 2003 Range with 53,000 miles. Had to replace a tire earlier in the day and car got jacked up pretty high. Dealer said this probably unseated or tore the bags.

With the images of 4 wheeling with lots of wheel travel shown, who was to know that this non-4 wheeling, tire changing could cause such damage?

Sounds like a class action suit to me!

Just experienced an air suspension failure on my 2003 Range with 53,000 miles. Had to replace a tire earlier in the day and car got jacked up pretty high. Dealer said this probably unseated or tore the bags.

With the images of 4 wheeling with lots of wheel travel shown, who was to know that this non-4 wheeling, tire changing could cause such damage?

Sounds like a class action suit to me!

Heaven forbid! Your tyre dealer had no idea, did he. It's well known that with air suspension cars that if you let the suspension droop, it may unseat the bellows. It is exceptionaly easy to fix when you lower the car to the ground. They can be easily popped back on.

If the bags tore, they were probably on the way ouit and due for replacement.

The problem lies with your tyre service that probably employs untrained people.

Ron

My Valve Block and Rear Bellows went out at about 92000 miles, the Repair shop wanted 2000k to have it fixed, but I told him to wait, shopped the parts on line and I think after all said and done it will be about 1,100 for everything, new rear bellows and used valve block.

this car has been a champ other than that, I have taken it everywhere no problems.

My Valve Block and Rear Bellows went out at about 92000 miles, the Repair shop wanted 2000k to have it fixed, but I told him to wait, shopped the parts on line and I think after all said and done it will be about 1,100 for everything, new rear bellows and used valve block.

this car has been a champ other than that, I have taken it everywhere no problems.

Who did the replacent/repairs for you? I live in New Jersey and I am having that problem now. They deler replaced one side for $1300.00

I have had to replace one suspension side for $1300 at the dealer in New Jersey. Who did your job?

Hell's Bells, chaps!

Replacement air suspension bellows are dirt cheap in the USA. They are very easy to replace. Paying a dealer $1300 to do one side is mind-boggling!

Have a read of http://rangerovers.net/repairdetails/airsuspension/airspreplace.html
and http://arnottindustries.com/

Ron

A few months ago my wife was driving our 2000 Range Rover SE and the EAS system failed while she was driving it on the Interstate going 70 mph.
She lost control and hit a guardrail and was injured.
We asking people to help us in taking a poll with those who own are have bought Range Rover between 1995 and 2003 that have experienced EAS suspension problems that have contributed to accidents.
From our pleminary research it is quite apparent to us that Range Rover has been aware of this dangerous problem and have turned their heads from what we have found. We are galvanizing a group who feel a national recall should be issued by Range Rover. We are summiting this information to various transportation legal organizations and consumer affairs groups. Your help would be appreaciated.

We would like to ask people to give us a quick sample poll on the following;
1. When did you purchase the vehicle?
2. How many miles were on the vehcile when you noticed the first problem with EAS?
3. Can you estimate how much money you have spent on the system and were you pleased with the results of the repair?
4. When the EAS system failed did it result in an accident envolving another vehicle?
5. How many times has the system failed since you owned the vehicle?
6. Have you replaced the factory EAS with an aftermarket repair solution (Springs)?

Your imput would be appreacited.My suspension failed all of a sudden but I was only traveling 35mph and was able to get the car back home before it totally bottomed out which it did as soon as I parked in the drive way. I did have an idea of how to repair it with the help of rover-renovations.com . I've spent about $400.00 and some elbow grease to revamp the whole system. I'm pretty happy with that right now but still don"t like the suspension system design.

Has this discussion closed as I boughjt a 1994 P38 drove 140 miles only to have the rear suspension collapse on me .I bounced home towing a 2 ton trailer very dangerously stopped in the drive switched off only to stand and watch the da...d thing fully deflate onto the wheel arches. replaced a rear airbag but can't get it to lift even though the pump seems to be working away. I cannot hear any loss of air going on anywhere.-. ANY SUGGESTIONS ANYONE OUT THERE.

Now replaced both rear bags and pump as no pressure coming out of old one still not inflating will update when I go further in tomorrow.

The valve blocks on these are fully servicable. The people who charge you for a whole new one are doing so because they don't know how to fix them. The lines and fitting are standard industrial pneumatic components. If you're having compressors die, you've probably got a leak which is causing them to run over-time.

Best advice, find someone who knows how these systems work and use them to maintain the vehicle. The parts (airbags, fittings, lines, seals etc) are not expensive.

I had a 99 range rover sport model. The air suspension went out at least 4 times while I had the car for 3 years. It cost me about 400 dollars each time. On the last time I went, a mechanic pulled me aside and told me that the whole thing was a scam. All they had to do was plug the car into a computer and reset the hydrolic suspensions. It just cost me 50 bucks to do it. The other times I had gone in to fix it were real rip offs. Maybe rangerover did this by purpose to increase the revenue of its service shops. How can I be a part of a class action lawsuit? What scam!

Please check the date of the thread when replying. This thread is over 5 years old and the class action suit has probably been resolved if it made it through the courts. If you are interested in pursuing this further for more info, may I suggest you start a new thread and ask if there is a class action suit ongoing and if so how to become part of it? Hopefully a knowledgeable member will reply with some info.
Closing this thread.