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I don't have a definitive answer to your question only suggestions. Whenever they put mine on the lift, they turn it off. Have you tried to jack it up with a floor jack with the suspension turned off and leave it that way for a while? You might even disconnect the battery while its in the air. If that doesn't work, you might try moving the sensors manually lower it. Since I have not actually done these things, I can't tell you the outcome nor can I be held accountable for any of the aftermath. However, if it works, I'd be happy to take credit for it. Good Luck.
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