i don't know if this thread is considered dead or not... probably is...looks like people are still checking it out. Consider this just informational for anyone looking at it. i think i know why the dealer seems to be so sketchy to give you any answers on your seat issues.
Condition/Concern:
Customer may comment that their seat lumbar support inflates by itself. The seat lumbar support is mechanical and does not use an air bladder. The root cause for this concern is that the driver inadvertently activates the power lumbar switch when entering the truck.
Recommendation/Instructions:
The cover for the switch was redesigned for the 2003 model year to prevent this from occurring. The new cover will not fit previous model years due to a change in seat design. There will not be a new service switch or cover change for the previous model years.