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07-07-2004, 09:42 AM | #1 | |
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Vinyl dash trim kit from Rvinyl...terrible
I recently tried to install this kit from Rvinyl. [link removed by moderator] All the die-cuts were in the wrong place. I contacted the company on it and they said they would give me store credit for the returned product. I asked them, "Why would I want more poorly die-cut decals? I want a refund." They replied, we retract our previous offer and advise me to stop harrassing them. Very poor customer service and I don't recommend this product to anyone.
Last edited by jdmccright; 07-11-2012 at 11:09 AM. Reason: Moderator removed links to site |
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07-07-2004, 11:14 AM | #2 | |
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Re: Vinyl dash trim kit from Rvinyl...terrible
Were the ones they sent you poorly designed or for a different car?
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07-07-2004, 12:39 PM | #3 | ||
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Re: Re: Vinyl dash trim kit from Rvinyl...terrible
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07-07-2004, 02:01 PM | #4 | |
Resident Chemist
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Re: Vinyl dash trim kit from Rvinyl...terrible
I would send them a nice letter explaining the situation. That might be your best chance of getting your money back. Don't forget, even if their product was perfect, they would get 3 complaints from people who can't install it correctly for every one that does a good job. They probably assume you don't know what you are doing. Maybe you just got a bad batch.
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07-07-2004, 02:52 PM | #5 | ||
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Re: Re: Vinyl dash trim kit from Rvinyl...terrible
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07-07-2004, 06:57 PM | #6 | |
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Re: Vinyl dash trim kit from Rvinyl...terrible
Too bad. They won't stay in business long with that product and attitude.
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07-08-2004, 02:09 PM | #7 | |
AF Enthusiast
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Re: Vinyl dash trim kit from Rvinyl...terrible
you should write them a letter again, in fact, fax them, tell them that this is not the way to do business. and if they continue doing business with this buy it or buy something else attitue, you're gonna take it to the consumer's affairs department. they'll sort it out for you.
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07-08-2004, 03:48 PM | #8 | |
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I've tried a few more times to contact Rvinyl and no reply. Right now, I'm just trying to get the word out before others receive poor products and service. I'm probably going to go the custom paint route now, since this idea went horribly wrong.
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12-02-2004, 10:04 PM | #9 | |
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Perfect for the Price....
Hello,
Actually, Rvinyl has great customer service! Shipping turn around is 2-3 days to your door for U.S. Residents. The quality to price ratio is unsurpassed. [link removed by moderator] has over 100 designs with customer installation photos unlike most dash kit companies! Many of the kits even come with duplicate pieces to install the kits. If you have questions please feel free and contact us: [link removed by moderator] Thanks, [link removed by moderator] Last edited by jdmccright; 07-11-2012 at 11:07 AM. Reason: Moderator removed links to site |
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12-02-2004, 10:05 PM | #10 | |
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Re: Perfect for the Price....
Feel free to click on our forum gallery to see customer installation photos for this kit!!!
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12-03-2004, 08:04 AM | #11 | ||
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Re: Perfect for the Price....
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12-03-2004, 11:39 AM | #12 | |
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Re: Vinyl dash trim kit from Rvinyl...terrible
YOUR GAY! i wouldnt buy anything from you guys just by that blatent post of ignorant sales pitch
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07-03-2012, 08:25 PM | #13 | |
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Re: Vinyl dash trim kit from Rvinyl...terrible
hi i would like to thank you for a great service fast delivery, and your tints look awesome, i have friends that would like your tints so have given your web address,
regards tony (If you believe the above post is real, I have a bridge in Brooklyn I want to sell you) - Brian R. Last edited by Brian R.; 01-15-2015 at 12:41 AM. |
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01-14-2015, 04:20 PM | #14 | |
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Re: Vinyl dash trim kit from Rvinyl...terrible
I would add to this thread that the yellow tinted Rvinyl product I installed on my foglamps in 2008 has slowly charred in the middle. Of course they don't list "charring" as a warrantable item, not to mention they don't care once you hit 3 years of product life. That's apparently what they think the life of a "semi-permanent upgrade" is. I look forward to finding a competitor's product for my next vehicle!
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