Anybody order anything from StradaSports recently?

[Helico]

I never have problem with Stradasports. Kevin is often quick in replying emails (I consider 1-3 days as quick). His price is also very competitive. I got free priority shipping all the time. New items which come from oversea do require some waiting because he orders them in bulk (and passes on the saving to his customers).

Of course, it would be great to know the stock availability before ordering.

[beaver63]

Originally Posted by Helico

Of course, it would be great to know the stock availability before ordering.

In the last order I was waiting for the wheels from HRM half of the year. So last week I sent a query email to stock availability. The answer has not yet come.

[Hemi Killer]

I have placed two orders within the last month. when you place an order, there is a comments box. with both orders I asked if they would please let me know if any of my items were backordered. if they were, nothing can be done about it, i just wanted to know.

Both times I recieved a prompt response, once on a Sunday night. two items from Top Studio were backordered, as well as some Allclad that was already on its way.

it is a little frustrating to not know whether or not stuff is in stock, but the communication from Strada has been great as well as customer service.

The only two items I dont have are from Top Studio and it seems no one else in the US has them either, so I dont think Strada could have done anything to prevent this anymore than other distributors.

I also ordered several kits and supplies last year with great communication and service. backordered parts and delays aren't really a concern as long as the communication is there. I have been very happy with them so far.

[racer93]

I repeatedly use the comment box to no avail. I guess they don't see it or check it often?

[GirchyGirchy]

He was on vacation recently - I'd emailed about some items and a response took a bit, but it wasn't a long delay.

I've emailed other times and have always gotten a good, quick response. I'll definitely order again.

[Zonic2001]

You can't tell from his website if the item is in stock or not. He needs to update his page to include this information. I ordered stuff about a year ago and he shipped it within a week or so (assume he had it in stock) but later, like 6 months ago, I started to have bad customer service on stuff he was out of stock but never told me about it. A short e-mail telling me about the delay would have been nice but never got it until I pester with phone calls. Therefore, I hate to take my business outside USA but lately I buy directly from overseas and I get the items quicker than Strada. Price wise is about the same cost. This is factual and can't be hide.

[360spider]

I finally got my order. It took about 5 weeks after Kevin said it would take about 2 max. So, take it for what its worth - I got it cheaper than I would have anywhere else, but I needed it kinda fast, so that wasn't such a good deal after all.

[gionc]

The barrel full but the wife drunk...... you want too much Alex

[gionc]

WAIT A MINUTE!!!!!!!!!!!!!!!!!!!

I LOST SOMETHING COOL!!!!!!!!!!!!!!

YOU ARE AF MODEREATOR? BY WHEN??????

Congrats man but mainly congrats mister AF (well I don't meant really Igor LOL), you both got a great deal , we need to celebrate!!!!!! Pie smile needed!

[auw12]

Originally Posted by gionc

WAIT A MINUTE!!!!!!!!!!!!!!!!!!!

I LOST SOMETHING COOL!!!!!!!!!!!!!!

YOU ARE AF MODEREATOR? BY WHEN??????

Congrats man but mainly congrats mister AF (well I don't meant really Igor LOL), you both got a great deal , we need to celebrate!!!!!! Pie smile needed!

We need a party and all get very drunk!

[lumpulus]

Unless an item is a must have and can't be had anywhere else, I will never order from an internet site that does not have some type of "real time stock" system. Sprue Brothers website is a great example on how an internet business should be run.....too bad they don't carry Automotive stuff.

[360spider]

Dude, it has been few months...but thanks! I'm don't really mind the wait, but make realistic promises. If it wil ltake 5 weeks, say it will take 5 weeks and I'll be happy.

[CrateCruncher]

I finally got my MFH parts yesterday. I ordered them June 8. I too really needed the stuff to finish a project that I'm now way behind on. In Strada's defense, they did answer all my inquiries promptly but kept telling me the order would be shipped next week for two months. I'm going on the assumption it was a fluke and things are now back to normal. (But I also hope people will keep this thread updated....good or bad.)

[lezdep]

I had not have any problems with Kevin so far. I usually get timely email responses. Delivery is not fast, but that's
because I select cheapest shipping method. So, no surprises there. In other hand I'm never in a hurry with new kits,
I have a big stash of unfinished ones. So far I did not find better prices anywhere else. Especially for S27 PE sets
and MFH kits. I plan to continue ordering from Kevin with confidence.

[250 Testa Rossa]

Greatest service ever!