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08-27-2013, 08:39 PM | #1 | |
AF Newbie
Join Date: Jun 2005
Location: Clinton Twp, Michigan
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Driver Information Center - Phantom Doors Open
Lately, if we start our 08 Uplander with a door open, the car never gets the hint that the door is closed. Both front and rear doors. If we shut the car off and restart, it reads the door as closed.
I have read up on the power sliding door problems, but this happens with the fronts too. Anyone run into this? |
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08-28-2013, 09:14 AM | #2 | |
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Location: Detroit, Michigan
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Re: Driver Information Center - Phantom Doors Open
Paul94Z28,
I am sorry you are having this concern with your doors. If later, you choose to have your GM dealership look into this concern and would like assistance, please let us know. You can always reach out to us via private message or send us an email at socialmedia@gm.com. Erica Tiffany GM Customer Care |
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08-28-2013, 02:16 PM | #3 | |
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Re: Driver Information Center - Phantom Doors Open
Erica-
Great to see you guys on here. I have worked supporting GM for almost 18 years. I was really looking to see if there was a TSB or a quick fix for this. No major issues with the vehicle. As it is out of warranty, I am a little hesitant to take it in for service right now. We like this van and plan on keeping it. |
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08-28-2013, 04:16 PM | #4 | ||
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Re: Driver Information Center - Phantom Doors Open
Quote:
I'm also present here on the forum assisting Erica. We're glad to hear that you plan on keeping your van. If you do decide to take your vehicle into the dealership please let us know, as we'd love to stay involved throughout this situation. If there's anything we can help you with please don't hesitate to contact us by private message. Amber N. GM Customer Care |
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07-01-2014, 10:28 AM | #5 | |
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Re: Driver Information Center - Phantom Doors Open
Hi Paul,
I have this same problem with my 2008 uplander, do you have any updates? Did you take it in and if so what did you find out ! Thanks!! |
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07-03-2014, 09:01 AM | #6 | |
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Re: Driver Information Center - Phantom Doors Open
Kruzer-
I did not end up taking it in to the dealer. I did make a change that has made the issue disappear. I followed the prompts to set my compass. In all of the years I have had this van I never set the compass properly. Once I did that, the phantom door open message has not been seen again. Good Luck! |
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The Following 2 Users Say Thank You to Paul94Z28 For This Useful Post: |
kruzer140 (07-03-2014)
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07-03-2014, 12:15 PM | #7 | |
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Re: Driver Information Center - Phantom Doors Open
I will give that a try ! Thanks !
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10-11-2014, 02:54 PM | #8 | |
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Re: Driver Information Center - Phantom Doors Open
I had the exact same problem. It's an expensive repair if you did not buy the van as a certified pre-owned which comes with a 30 day warranty.
The problem is caused by a bad / defective / faulty Instrument Cluster. Or you can live with the inconvenience, but I think it's a safety issue that should be addressed. |
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