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Originally Posted by bbohica
They did drive it, they did open it up, and they did 'rebuild' it... I'm not sure what they replaced though...
my question is... they said after they rebuilt it that they tested it 'externally' and that it shifted through the gears.... does this mean that they hooked up power to the solenoids and tested that the solenoids worked? How else would they externally test it?
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Are you telling me that they removed your tranny and opened it up to diagnose the problem and then threw an estimate at you? Most shops don't drop the tranny during the "cost estimate" stage. I'm willing to bet all they did was test drive your truck and decided it needed to be rebuilt, UNLESS you saw the removed tranny. Why don't you ask the shop to give you a list of hard/soft parts they replaced and also ask how they tested it? All we're doing is speculating.