I can honestly say that Ford's handling of this recall has been absolutely dismal... and if I am a shareholder, I would be out for blood.
We turned in our Windstar around Halloween... and just received it back this week..
Meanwhile they paid $4600 to Enterprise for our rental... then I am guesstimating 1800 for the axle repair... and then they had to fix all the pieces parts from sitting for so long...
Why not just make everyone a flat offer and save yourself the headaches Ford?