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Serving New Castle, Kent, and Sussex Counties
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Hours of Operation
Monday - Friday
8:00 a.m. to 4:30 p.m.
Contact Information
24Hour Hotline (302)230-0108
Fax (302)230-0116
Mailing Address
1415 Foulk Road, Suite 202
Foulkstone Plaza
Wilmington, DE 19803
info@delaware.bbb.org
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BBB of Delaware
1415 Foulk Rd.
Wilmington, DE 19803
302-230-0108
info@delaware.bbb.org
May Not Be Reproduced for Commercial or Sales Purposes
Sport Compact Pro
5165 West Woodmill Drive Suite 12
Wilmington, DE 19808
The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary. Members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report.
Original Business Start Date: 01/01/97
Type of Entity: Sole Proprietorship
Principal: Tim McClearly, Owner
Phone Number: 302-892-3400
Fax Number: 302-892-3434
Email Address:
sportcompactpro@hotmail.com
Web Site Address:
www.sportcompactpro.com
Membership Status: This company is a member
Date Joined BBB: 03/28/05
Type of Business: Auto Parts & Supplies-New
BBB MEMBERSHIP
This company has been a member of the Better Business Bureau since March 2005. This means it supports the Bureau's services to the public and meets our membership standards.
PROGRAM PARTICIPATION
This company participates in BBBOnLine. This company has agreed to use special complaint handling procedures including mediation and arbitration if necessary to resolve disputes.
CUSTOMER EXPERIENCE
Based on BBB files, this company has a satisfactory record with the Bureau. Any complaints processed by the Bureau in its three-year reporting period have been resolved. The number and type of complaints are not unusual for a company in this industry.
To have a "Satisfactory Record" with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry.
Complaints against this business concern Credit/Billing, Product Quality, Refund, Selling Practices and Service.
When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
Closed Complaints
Number of complaints processed by the BBB since the firm's BBB file was opened in January of 2004: 16
Number of complaints processed by the BBB in last 12 months: 13
Complaints Concerned
Sales Issues: 2
Outcome of all complaints -
Resolved: 2
Product Quality Issues: 2
Outcome of all complaints -
Resolved: 1; Company made good faith effort to Resolve:
1
Refund or Exchange Issues: 5
Outcome of all complaints -
Resolved: 5
Customer Service Issues: 3
Outcome of all complaints -
Resolved: 3
Credit or Billing Issues: 4
Outcome of all complaints -
Resolved: 4
ADDITIONAL TELEPHONE NUMBERS
Additional phone numbers for this company include:
(888) 333-7621.
COMPANY MANAGEMENT
Additional company management personnel include:
Candice Fusco, Complaint Person.
REPORT DATE: 09/07/2005
COPYRIGHT DATE: 2005 BBB of Delaware
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
STANDARD DISCLAIMER
As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.