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Renaissance models


Titanicshiloh
02-08-2009, 05:53 PM
Anyone know how to get replacement parts from Renaissance? Bought a transkit and it turned up with no clear parts!!!
BVC500
02-08-2009, 06:08 PM
Where did you buy it from? You can ask Strada Sports to see if he can place an order with Renaissance for the parts.
jano11
02-09-2009, 03:07 AM
Contact Etienne from Renaissance here:

http://www.renaissance-models.com/contacts.htm

I think they will help you out.
klutz_100
02-09-2009, 04:14 AM
Contact Etienne from Renaissance here:

http://www.renaissance-models.com/contacts.htm

I think they will help you out.

:iagree:

Etienne has always been very good about missing/damaged parts in my experience.
ariel
02-09-2009, 06:25 AM
He is very good as far as customer services goes:2cents:
Spike2933
02-09-2009, 08:32 AM
yes, Etienne is awesome, treats his customers extremely well
pawlie
02-09-2009, 06:57 PM
Anyone know how to get replacement parts from Renaissance? Bought a transkit and it turned up with no clear parts!!!


Maybe the parts are there, but you can't see them!

Sorry:)
Titanicshiloh
02-10-2009, 03:24 AM
E-mailed last night at 7pm and had a reply from Etienne at 9:02 this morning asking for my address to send the parts to!!! Bigger companies could learn a lot from customer service like this!

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