Rear power hatch won't open


tbuckit1
03-01-2008, 01:59 PM
The rear power hatch on my '05 Pacifica unlatches and then opens a few inches and then closes and latches back. If it is open, it will close all the way and latch.

It's almost like the safety switch is malfunctioning, as if the gate came in contact with an object while opening and reverses and closes. I've been playing with the switch on the gate and can't get it to do what it should. I finally gave up and put it back where it was.

Anyone have any input on this?? It would be appreciated.

T

onelow_mazda
03-07-2008, 01:15 AM
First, a couple of questions. 1. Are you using the remote or the swithc on the overhead console or 2. Are you actually trying to physically open the rear hatch from the outside? If #1., then there could be a malfunction of a switch or the motor mechanism that moves it up and down. Gravity alone would be enough to bring the door down on it's own but if the motor mechanism is bad, it won't go up at all. If #2., then it never will work that way because Chrysler designed it not to do so. I read the owner's manual about this and that is what is said. Both the remote and the switch on the overhead console works but you can only open the door manually from the outside. I can only assume it has something to do with a safety issue. Why Chrysler did it that way, I only wish I knew.

tbuckit1
03-07-2008, 10:09 AM
Opening and closing the hatch manually is no problem. And if you open it manually, it will power itself closed and latch, just as it should. It's only when you try to 'power' it open, that it opens a few inches and then closes back.

Like I said before, it acts like it starts to open and then encounters an obstacle and closes back.

The motor operates fine and the track is clear. I'm sure there is some type of adjustment, I just haven't been able to figure it out.

Thanks for the reply though.

T

busboy4
03-17-2008, 08:17 PM
Opening and closing the hatch manually is no problem. And if you open it manually, it will power itself closed and latch, just as it should. It's only when you try to 'power' it open, that it opens a few inches and then closes back.

Like I said before, it acts like it starts to open and then encounters an obstacle and closes back.

The motor operates fine and the track is clear. I'm sure there is some type of adjustment, I just haven't been able to figure it out.

Thanks for the reply though.

T

Hi
I looked through my factory repair manual. The liftgate upward motion is monitored by an optical sensor on the lift motor itself. As described I believe it can "see" the movement of the motor, and if not at the right speed i.e. slowed by something it will reverse the motor (I have functionally tested mine on the garage door DOH! ). The gate also has "pinch sensors" along the jamb said to look like weather stripping, that are a secondary safety when closing.

That said, I would guess you have a problem with the optical sensor. It has four wires going into it and snaps into the motor assembly on the left rear pillar. You might try unhooking/inspecting it for cleanliness and proper position. To replace it, the book says you have to cut the wires (it says to carefully document which position each was in) and re-splice them to the new sensor which will then snap into place. Apparently the Body control module(s) can store failure codes for the system which can be read - not sure if by other than a dealer or very well equipped pro. shop.

Hope that helps. I am new to the Pacifica community with my '05 limited purchased this past summer - notice how the prices have fallen on them with gas going north? Anyway, good to be learning as I'll likely have a problem with my liftgate at some point too.

tbuckit1
03-18-2008, 08:18 AM
Thanks for the reply, I'll take a look at that optical sensor.

T

busboy4
03-21-2008, 11:54 AM
Hi all,

out of curiosity I messed with my liftgate yesterday. The "pinch sensors" are the strips along the upper sides near the lift struts. They protect from smashing a hand or arm along that upper edge. Very sensitive. It required hardly a touch to reverse the closing cycle.

sonic10
03-13-2009, 01:12 PM
This is for busboy4. (Or anyone else who may have an idea.)I have the same problem. I had a class mate of my son's push on the automatic liftgate on my 2005 Pacifica. The problem was the gate would lift up and about a third of the way and then close again relatching. I think he blew the seal on the shocks by press in opposition to the closing action of the automatic liftgate. The liftgate shocks would hold for a while but now they are shot too. The shop says I need new liftgate shocks ($200)and a new moter($648). What I am wondering about could just new shocks fix this problem. It seems to me that the broken seals on the liftgate could cause the jerk reaction closing due to gravity. Please give my your opinion. (other than stuffing the classmate in the hatch. Not legal I am sure)Thanks

busboy4
03-13-2009, 01:29 PM
This is for busboy4. (Or anyone else who may have an idea.)I have the same problem. I had a class mate of my son's push on the automatic liftgate on my 2005 Pacifica. The problem was the gate would lift up and about a third of the way and then close again relatching. I think he blew the seal on the shocks by press in opposition to the closing action of the automatic liftgate. The liftgate shocks would hold for a while but now they are shot too. The shop says I need new liftgate shocks ($200)and a new moter($648). What I am wondering about could just new shocks fix this problem. It seems to me that the broken seals on the liftgate could cause the jerk reaction closing due to gravity. Please give my your opinion. (other than stuffing the classmate in the hatch. Not legal I am sure)Thanks

Well I would think that replacing the lift supports yourself might be a good start. That is a heavy door and those shocks take the brunt of the load. Chrysler's list price is about $20 each so you might find them for less at Autozone or similar. They are not tough to change.

Chrysler's list on the motor is $163 by the way.

Good luck

sonic10
03-23-2009, 12:21 PM
Well I would think that replacing the lift supports yourself might be a good start. That is a heavy door and those shocks take the brunt of the load. Chrysler's list price is about $20 each so you might find them for less at Autozone or similar. They are not tough to change.

Chrysler's list on the motor is $163 by the way.

Good luck
Dear busboy4. I am stunned by the price differential and yes I think I will attempt my own repair. Two questions-where did you find the parts-online? And I have been looking for a repair manual for 2005 Pacifica on CD or hard cover. All I see is the service manual. Do you know a source. We keep our cars 10 years. Thanks

busboy4
03-23-2009, 02:09 PM
Dear busboy4. I am stunned by the price differential and yes I think I will attempt my own repair. Two questions-where did you find the parts-online? And I have been looking for a repair manual for 2005 Pacifica on CD or hard cover. All I see is the service manual. Do you know a source. We keep our cars 10 years. Thanks

Hi,
I looked up the parts on chryslerpartsdirect.com - in the collision catalog under liftgate. As to the manuals, I purchased mine on Ebay. There are several listings there now for both written and electronic manuals.

Best of luck.

barryliny
05-09-2009, 04:04 PM
My '04 Pacifica's lift-gate will only work if outside temperature is 80 or more. Any comments?

busboy4
05-09-2009, 07:53 PM
My '04 Pacifica's lift-gate will only work if outside temperature is 80 or more. Any comments?

Ya know I'm thinking the hatch supports - gas insert is stronger due to higher temp i.e. higher pressure? Maybe I'm full of it but it is an easy start.

Good luck.

sonic10
06-02-2009, 07:44 AM
First of all thanks to Busboy4. I did solve my liftgate problem for $42. I ordered the part from "makeitmoparparts.com" You need a friend to hold the gate up while you make the change. Just pull out the little clips and insert. Within 5 minutes (with much glee at saving $1000 in repair) I was using my key to motion the gate up and down, up and down etc.
As an aside there is a great how to video on you tube for changing an 05 Pacifica headlight.

sonic10
06-02-2009, 07:55 AM
I should have also said your lift cylinders are most likely bad. Check for leakage. If there are any drips, the seals are most likely broken. This happened to me when a teenager(not mine) decided to push up against the closing action of the liftgate. It also worked better in warmer weather. It finally stopped working. I took it in and told the repair guys the seals were broke. They estimated the repair at $200 for lift cylinders and about $650 for a new motor. They charged me $95 to tell me that the lift cylinders were broke and so was the motor. I asked them didn't they think it might just be the lift cylinders. They said no, it needed a motor too. I went back after I put the new cylinders on and asked for a refund of $95 since the diagnosis was not accurate which they gave me. This of course made me happy.

busboy4
06-02-2009, 08:17 PM
I should have also said your lift cylinders are most likely bad. Check for leakage. If there are any drips, the seals are most likely broken. This happened to me when a teenager(not mine) decided to push up against the closing action of the liftgate. It also worked better in warmer weather. It finally stopped working. I took it in and told the repair guys the seals were broke. They estimated the repair at $200 for lift cylinders and about $650 for a new motor. They charged me $95 to tell me that the lift cylinders were broke and so was the motor. I asked them didn't they think it might just be the lift cylinders. They said no, it needed a motor too. I went back after I put the new cylinders on and asked for a refund of $95 since the diagnosis was not accurate which they gave me. This of course made me happy.

Hey Good on you for sticking with it and going back to the shop too. Glad your liftgate is back in action - it is one of the nicer features and we enjoy it a lot.

dloy
03-08-2010, 11:39 AM
My rear hatch on my 04 won't open at all...last year I went to close it and it wouldn't close...My b/f slammed it shut and ever since it won't open. Now I have a brake light out and I can't change it because I can't open the back hatch...We have tried to manually open it and it won't open at all...Please help...:runaround:

Tedson
02-25-2012, 03:00 PM
Bought my 04 Pacifica used and the power hatch is the only thing that's been flaky. Like the lottery, sometimes you get lucky and it works, but usually not. It has never responded to the console button. Yesterday I replaced the transmission. (at 175,000 miles, I'm not complaining.) I went to leave, and the "Hatch Open" warning came on and I didn't want to un-buckle etc so for s&g, I hit the console button. Hatch went all the way up. Jaw went all the way down. Hit the button again and the hatch closed properly. Now, I'm back to NoGo mode. Thoughts?

Ryan0618
03-08-2012, 03:02 AM
What is the part name that you ordered to replace the shocks?

lou Fishman
11-14-2012, 03:13 AM
The rear power hatch on my '05 Pacifica unlatches and then opens a few inches and then closes and latches back. If it is open, it will close all the way and latch.

It's almost like the safety switch is malfunctioning, as if the gate came in contact with an object while opening and reverses and closes. I've been playing with the switch on the gate and can't get it to do what it should. I finally gave up and put it back where it was.

Anyone have any input on this?? It would be appreciated.

T

It appears that the lift cylinders are just about shot. The power opener is used as an assist and needs the full help of a good set of supports. Problem happens more as the weather gets colder.

lou Fishman
11-14-2012, 03:22 AM
What is the part name that you ordered to replace the shocks?

Greetings: They are known as rear hatch, or Liftgate lift supports.

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