Passenger window won't go up all the way

My girlfriend has a 2008 TT Quattro convertible, the passenger window won't go up all the way, it's apparently that feature that cracks the window so you can close the door (so you don't compress the air in the cabin making it hard to close the door), then after the door is closed, the window closes tight automatically. Except the window doesn't close tite, it's like the relay isn't relaying, or it lost the memory in the computer. Anyone seen this? Thanks!

dhspring