new car maintenance

06-29-2012, 11:14 AM
Have been driving old cars for many years, just got a new Mazda CX-5. The warranty book indicates the maintenance in the authorized dealership for the first 3 years is required for warranty purpose. But I really heard some very bad words about the dealer's service departments.

Do you guys service the new car in the dealer's place or some other commercial garages?


07-03-2012, 07:40 PM
I don't think that they can force you to go anywhere to keep your warrenty intact. You can even do your own maintance if you keep records and receipts. It is up to you who does it not Mazda and I would expect that the Dealer is maybe trying to pull a fast one on you. We just bought a 2012 Kia soul and nothing was said about where it had to be serviced. Check into it with Mazda. (Unless they are doing it for free)

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